Saint-Barth Longevity® — The Art of Timeless Vitality

Applicable to all programs booked from 1 April 2026

 

PREAMBLE

Saint-Barth Longevity SAS (“SBL” or “Saint-Barth Longevity”) offers exclusive longevity and wellness programs in Saint-Barthélemy, combining longevity assessments, regenerative practices, wellness activities and personalised support.

By booking a program or an assessment, the Client acknowledges having read and unconditionally accepted these General Terms and Conditions of Sale and Use (the “GTC”). The GTC supplement the Client Contract, to which they are annexed. In the event of any inconsistency, the Contract prevails.

The Client must be at least 18 years of age to book or participate in any Program.

 

ARTICLE 1 — DEFINITIONS

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The following capitalised terms have the meanings set out below:

Saint-Barth Longevity / SBL

Saint-Barth Longevity SAS, organiser and coordinator of the Programs. Also referred to as SBH Longevity.

GTC

These General Terms and Conditions of Sale and Use.

Client / Participant

Any person booking or taking part in a Program or an Assessment. Must be aged 18 or over.

Professionals

Independent healthcare professionals, paramedical professionals, laboratories, imaging centres and specialised therapists involved in the provision of services.

Programs

Pre-stay services and 3, 5, 7 or 14-day (or tailor-made) stays combining longevity assessments, Inside/Outside activities and post-stay follow-up, as described in the journeys and specified in the quotation.

Assessment / Health Assessment

The set of analyses and examinations carried out as part of the Programs, developed in partnership with qualified healthcare professionals, medical biology laboratories and imaging centres.

Stay

The period during which the chosen Program takes place, including treatments, nutrition and support, depending on the offer.

Quotation

The commercial document detailing the Program chosen and its price.

Contract

The contractual document signed between SBL and the Client, to which these GTC are annexed.

Personal Data

Any information relating to an identified or identifiable natural person.

Force Majeure

An unforeseeable, irresistible event beyond the control of the Parties, within the meaning of Article 1218 of the French Civil Code.

 

ARTICLE 2 — SCOPE AND NATURE OF SERVICES

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a) Role of Saint-Barth Longevity

The role of Saint-Barth Longevity is strictly limited to the proposal, organisation and coordination of wellness, longevity and lifestyle optimisation services, under the conditions set out in these GTC.

Saint-Barth Longevity provides, in particular:

• The organisation of stays comprising personalised support, wellness activities, non-medical recovery practices, and lifestyle optimisation;

• The administrative and logistical coordination of services performed by independent Professionals;

• The analysis of life questionnaires, daily habits, personal objectives and longevity factors;

• The provision of a structured programme combining non-medical assessments, physical activities, recovery practices, nutrition and wellness treatments.

Saint-Barth Longevity:

• Is not a healthcare professional;

• Is not a healthcare facility;

• Does not perform any medical or paramedical act;

• Does not make any diagnosis and does not prescribe any treatment;

• Does not, under any circumstances, replace doctors or healthcare professionals.

Any medical intervention, service, analysis or recommendation falls exclusively within the remit of independent healthcare Professionals with whom the Client may be put in contact.

b) Independence of the Professionals

The Professionals (doctors, nurses, laboratories, imaging centres, therapists, etc.) with whom Saint-Barth Longevity puts the Client in contact:

• Work in a completely independent manner;

• Are not subject to any relationship of subordination with Saint-Barth Longevity;

• Bear sole and full responsibility for their acts, services, decisions and reports.

The acts performed by doctors within the framework of the services are voluntary, free and independent, and subject only to the ethical rules applicable to them. Under no circumstances can they incur the liability of Saint-Barth Longevity.

c) Availability of the Professionals

The Professionals remain free to manage their own schedules, availability and patient base. Consequently, Saint-Barth Longevity:

• Does not guarantee the availability of any Professional;

• Cannot be held liable for any unavailability, postponement or cancellation at the initiative of a Professional;

• Does not guarantee that a service will be performed within a given timeframe.

d) Results and individual variability

The results of the Programs depend on multiple individual factors — biological, physiological, behavioural and environmental — that are beyond the control of Saint-Barth Longevity. SBL is bound by an obligation of means, not of result. No outcome, improvement or transformation is guaranteed.

The recommendations and protocols delivered during and after the Program are personalised and based on information provided by the Client. They do not constitute medical prescriptions and do not replace professional medical advice.

Any recommendations, routines, lifestyle advice or wellness protocols communicated by Saint-Barth Longevity are informational and preventive in nature and do not constitute medical advice, diagnosis or prescription.

e) No emergency care

The services offered by Saint-Barth Longevity are not suitable for the management of medical emergencies, do not address situations requiring immediate care, and do not constitute an emergency or primary medical care service.

In the event of an emergency or suspected emergency, it is the Client’s responsibility to immediately contact the emergency services, go to the nearest emergency department, or contact their attending physician.

f) Authorisation for coordination and data management

As part of the services, the Client expressly authorises Saint-Barth Longevity to:

• Schedule appointments on their behalf with the Professionals;

• Use their personal data strictly as necessary for the coordination of services;

• Request, in their name and on their behalf, any document or information required to implement the services.

Medical documents must be sent directly to the Client and/or to the relevant Professional. Saint-Barth Longevity is not intended to keep, store or archive such documents and does not ensure their retention or accuracy. SBL acts solely in an administrative coordination capacity, without any medical processing.

SBL may temporarily access certain health-related information strictly necessary for coordination purposes (such as scheduling biological tests or transmitting appointment details), without acting as a healthcare data controller for such information.

g) Hybrid nature of Programs

Certain Programs may include access to independent medical consultations, biological tests or specialised assessments performed solely under the responsibility of authorised Professionals. The inclusion of such services within a Program does not alter the non-medical coordination role of Saint-Barth Longevity.

Biological analyses, imaging or external assessments carried out in the context of a Program may reveal incidental findings unrelated to the Program objectives. Saint-Barth Longevity bears no responsibility for the interpretation, follow-up or medical management of such findings, which fall exclusively within the remit of the relevant Professional.

 

ARTICLE 3 — BOOKING CONDITIONS

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Any booking becomes firm after:

• Validation of the quotation by the Client;

• Payment of a 30% deposit (non-refundable in the event of cancellation outside of force majeure);

• Electronic signature or written acceptance of these GTC.

The balance must be paid before the start of the part of the Program carried out during the Stay. Any additional services consumed during the Stay are invoiced separately at the end of the Stay.

By way of exception, Programs booked locally in Saint-Barthélemy are payable in full, in a single payment, before the commencement of the Program, subject to availability at the time of booking.

 

ARTICLE 4 — PRICES AND PAYMENT

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Prices are indicated in euros and/or US dollars, inclusive of all applicable taxes. Payments are accepted by bank transfer or international credit card. The applicable exchange rate is the one published by the Banque de France on the date of the transaction.

Prices do not include accommodation, flights, transfers or any other costs not expressly mentioned in the quotation. SBL reserves the right to adjust its prices at any time; the price applicable to a given booking is that confirmed in the signed quotation.

 

ARTICLE 5 — CANCELLATION, POSTPONEMENT AND MODIFICATION

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5.1 Cancellation by the Client

The following conditions apply to cancellations notified in writing to Saint-Barth Longevity:

• Cancellation 14 days or more before the scheduled arrival date: 70% refund of the total Program price paid (the 30% deposit is retained).

• Cancellation between 7 and 13 days before the scheduled arrival date: 50% refund of the total Program price paid.

• Cancellation less than 7 days before the scheduled arrival date: no refund. One free postponement is possible, subject to availability, to be used within 12 months of the original booking date.

All cancellation requests must be submitted in writing (email or registered letter). The date of receipt by SBL is the date used to determine the applicable condition.

Exception — Medical cases: In the event of hospitalisation, a medically certified contraindication to participation, or a serious family emergency occurring within 7 days before arrival, the Client is entitled to a free postponement regardless of the notice period, subject to the following conditions:

• A medical certificate or equivalent supporting document must be provided to SBL within 48 hours of the event;

• The postponement must be scheduled within 18 months of the original booking date;

• The postponement applies to the Program as originally booked; any upgrade is subject to a price adjustment.

SBL reserves the right to request additional documentation in case of doubt. Force majeure events are governed separately under Article 15.

5.2 Modification of the schedule by SBL

Saint-Barth Longevity may adapt the planning, modify a time slot or substitute a service with an equivalent service, without financial compensation, where:

• A Professional is unavailable;

• Safety, operational or weather conditions require it;

• A contraindication is identified.

The schedule provided to the Client is given for information purposes only and is subject to change without notice. Only the quotation and the Contract are binding with respect to the content of the Program.

5.3 Force Majeure

Cases of force majeure, within the meaning of Article 1218 of the French Civil Code (including natural disasters, health crises, government decisions or major disruptions), suspend the performance of obligations without penalty. If the force majeure event persists for more than 30 consecutive days, either Party may terminate the Contract, and SBL will reimburse any sums paid for services not yet delivered, net of costs already incurred.

 

ARTICLE 6 — DESCRIPTION OF THE PROGRAMS

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The Programs do not in any way replace medical follow-up, do not constitute medical acts and are not intended to diagnose, treat or cure any disease.

Some services included in the Programs may, for operational, safety or weather-related reasons, due to the unavailability of an intervening party, an identified contraindication or professional assessment, be adjusted, modified or replaced by equivalent services or services of comparable value. Such adjustments do not give rise to any right to refund, compensation or reduction, provided that the overall quality of the Program is maintained.

Certain physical or wellness activities (hiking, yoga, mobility sessions, outdoor protocols) may be modified, interrupted or cancelled at any time if deemed unsuitable or unsafe by SBL or the relevant Professional, taking into account the Client’s physical condition, weather conditions or any other circumstance affecting safety. No financial compensation shall be due in such cases.

Only the Contract, these GTC, the signed quotation and the personalised documents sent to the Client are binding. In the event of any inconsistency, these documents prevail over any commercial material or general descriptive content.

 

ARTICLE 7 — MEDICAL CONDITIONS AND PRIOR CONSENT

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Before the start of the Program, the Client undertakes to complete, accurately, fully and truthfully, a lifestyle questionnaire and a medical questionnaire, and to provide any information useful for the personalisation and safe execution of the Program.

The Client acknowledges that the quality, suitability and safety of the Program depend directly on the information provided and that, consequently, they remain solely responsible for any failure, omission or inaccuracy in such information.

The Client expressly acknowledges that the Programs offered by Saint-Barth Longevity are preventive, wellness, longevity and lifestyle optimisation Programs, and that they:

• Do not constitute medical acts;

• Do not in any way replace a medical consultation;

• Do not substitute any medical treatment, whether acute, chronic, specialised or emergency;

• Are not intended to diagnose, treat, prevent or cure any disease;

• Do not address emergency situations requiring immediate care.

Consents to medical acts (blood draws, biological analyses, imaging, etc.) are signed directly between the Client and the relevant Professional. Saint-Barth Longevity is not a party to these consents and bears no responsibility in this regard.

 

ARTICLE 8 — LIABILITY AND GENERAL OBLIGATIONS OF THE PARTIES

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8.1 Obligations and role of Saint-Barth Longevity

Saint-Barth Longevity acts exclusively as designer, organiser and administrative and logistical coordinator of wellness, longevity and lifestyle optimisation programs. It is bound by an obligation of means and not of result.

8.2 Liability of independent Professionals

The following acts are carried out exclusively under the full responsibility of duly authorised Professionals:

• Blood, urine or other samples;

• Biological analyses;

• Radiological examinations (CT scan, MRI, ultrasound, etc.);

• Medical or paramedical consultations;

• Aesthetic, therapeutic or wellness treatments.

Each Professional bears sole responsibility for their acts, decisions, analyses, interpretations and reports, in accordance with their legal and ethical obligations.

8.3 Exclusions of liability of Saint-Barth Longevity

Given its limited role as coordinator, Saint-Barth Longevity cannot be held liable for:

• Any error, complication, side effect, incident or consequence linked to a medical, biological, paramedical, aesthetic or wellness act;

• Any delay, cancellation, unavailability or modification decided by a Professional;

• The performance, interpretation or transmission of samples, analyses or imaging examinations;

• Transport, travel, transfers or access to the places where the services are provided;

• Any medical, paramedical or emergency expenses;

• The consequences of any inaccurate or incomplete information provided by the Client;

• Any result not achieved (no obligation of result).

8.4 Client’s obligations

The Client undertakes in particular to:

• Provide accurate, complete and truthful information in the questionnaires;

• Declare any existing or new medical condition prior to and during the Program;

• Attend scheduled appointments and respect the instructions of the Professionals and SBL team;

• Sign the necessary consents directly with the Professionals;

• Pay all invoices due;

• Not interpret the recommendations of Saint-Barth Longevity as medical advice.

 

ARTICLE 9 — INSURANCE

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The Client is strongly advised — and, where required by the nature of the Program, expected — to take out a comprehensive travel and health insurance policy prior to their arrival. Saint-Barth Longevity expressly recommends that this policy covers, as a minimum:

• Medical expenses incurred locally during the Stay;

• Emergency hospitalisation and in-patient care;

• Medical repatriation and evacuation to the Client’s country of residence or to a suitable medical facility;

• Interruption or early termination of the Stay for medical or personal reasons;

• Program cancellation prior to arrival.

The Client assumes full and sole financial responsibility for:

• All medical, hospital and emergency costs arising during or after the Stay;

• Any evacuation or medical repatriation costs;

• Any costs resulting from early interruption of the Stay;

• Any costs not covered by or excluded from their insurance policy.

Saint-Barth Longevity declines all liability in the event of the absence, insufficiency or non-activation of insurance cover. The Client is solely responsible for verifying the scope and validity of their policy before arrival.

By accepting these GTC, the Client expressly confirms that they hold adequate travel and health insurance upon arrival in Saint-Barthélemy, covering as a minimum medical risks, hospitalisation, repatriation and cancellation. The absence of adequate insurance does not release the Client from their financial obligations towards third parties.

 

ARTICLE 10 — PERSONAL DATA AND PRIVACY (GDPR)

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10.1 Data controller

Saint-Barth Longevity SAS acts as data controller for personal data strictly necessary for the organisation, administrative management and coordination of the Programs. Health data and medical documents are collected and processed exclusively by the independent healthcare Professionals, who bear full responsibility for such data.

SBL may temporarily access certain health-related information (such as the scheduling of biological tests or the transmission of appointment details to a laboratory) strictly for coordination purposes, without acting as healthcare data controller for such information.

10.2 Data collected and purposes

SBL collects the following categories of personal data:

• Identity and contact data (name, email, telephone, nationality);

• Lifestyle and health questionnaire data (habits, objectives, declared medical history);

• Payment data (processed via certified third-party payment providers);

• Program coordination data (scheduling, appointments, follow-up notes).

This data is processed for the following purposes: performance of the Contract, coordination of services, personalisation of the Program, post-stay follow-up, and compliance with legal obligations.

10.3 Sensitive data (health data)

Certain data collected as part of the Programs qualifies as sensitive health data within the meaning of the GDPR (Regulation (EU) 2016/679). The Client gives explicit consent to the processing of such data, strictly limited to the purposes described above. Health data is not retained by SBL beyond the duration strictly necessary for the coordination of the Program and is not used for commercial purposes.

Health data transits exclusively through the secure systems of the certified doctor or laboratory.

Where applicable and legally required, providers handling health data are selected to comply with applicable regulations, including rules on health data hosting (HDS certification in France) and the GDPR. SBL undertakes to update its providers accordingly in the event of regulatory changes.

10.4 Data retention

Personal data is retained for a maximum of one year following the end of the Program, or for the period required by applicable law. Medical documents are sent directly to the Client and/or the relevant Professional and are not archived by SBL.

10.5 Client’s rights

The Client has the right, at any time, to:

• Access their personal data;

• Rectify inaccurate data;

• Request erasure or restriction of processing;

• Object to processing;

• Request data portability.

Requests may be submitted to: contact@saintbarthlongevity.com. The Client also has the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) at www.cnil.fr.

10.6 Data security

Saint-Barth Longevity undertakes to process personal data confidentially and securely, to limit access to authorised persons only, not to transfer data without the Client’s consent (except as required by law), and to notify the Client in the event of a security breach affecting their data.

 

ARTICLE 11 — LIMITATION OF LIABILITY

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Without prejudice to the exclusions of liability set out in Article 8, the total liability of Saint-Barth Longevity, for any and all causes, is expressly limited to the amount actually paid by the Client for the relevant Program.

This limitation applies to all types of loss or damage, whether direct, indirect, material, immaterial or personal, except in cases of gross negligence or wilful misconduct by SBL, or where applicable law prohibits any limitation of liability.

Under no circumstances shall SBL be liable for loss of income, profits, or any other indirect or consequential loss arising from the Program or its interruption.

 

ARTICLE 12 — CLIENT CONDUCT AND RIGHT TO INTERRUPT

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The Client undertakes to behave respectfully towards all staff, Professionals, other participants and partners of Saint-Barth Longevity throughout the Program.

Saint-Barth Longevity reserves the right to immediately interrupt the Client’s participation, without any refund, in the following cases:

• Repeated or serious failure to comply with safety instructions established by SBL or the Professionals;

• Aggressive, hostile or threatening behaviour towards any person present in the context of the Program;

• Participation while under the influence of alcohol, drugs or any substance impairing faculties, in a manner liable to compromise the safety of the Client or others;

• Repeated refusal to follow the instructions of the Program team or Professionals;

• Any conduct liable to compromise the safety, integrity or proper conduct of the Program for the Client or for third parties.

In such cases, SBL will notify the Client by any appropriate means. No partial or full refund shall be due, and the Client shall remain liable for all contracted amounts.

 

ARTICLE 13 — MEDICAL SUITABILITY AND RIGHT TO REFUSE OR MODIFY

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Saint-Barth Longevity reserves the right, at any time and in good faith, to refuse, interrupt or modify a Client’s participation where continuation of the Program appears unsuitable or unsafe in light of the Client’s health condition, behaviour or any other identified risk factor.

This decision may be taken on the basis of:

• A medical assessment carried out by an independent Professional;

• Information disclosed or discovered during the Program that was not previously declared;

• A deterioration in the Client’s health condition during the Stay;

• Any other element reasonably suggesting that participation presents a risk to the health or safety of the Client or others.

In the event of refusal or interruption for medical or safety reasons, the refund conditions set out in Article 5 shall apply, including the medical case exception where its conditions are met. Outside such cases, no refund shall be due.

 

ARTICLE 14 — INTELLECTUAL PROPERTY

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All content produced by Saint-Barth Longevity (programs, protocols, documents, reports, branding, visuals and any other material) remains the exclusive property of Saint-Barth Longevity SAS. Any use, reproduction, distribution or adaptation without prior written authorisation is strictly prohibited.

The personalised report and recommendations provided to the Client at the end of the Program are for the Client’s personal use only and may not be shared commercially or published without the express consent of SBL.

 

ARTICLE 15 — FORCE MAJEURE

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Cases of force majeure within the meaning of Article 1218 of the French Civil Code suspend the performance of obligations without penalty. Events constituting force majeure include in particular: natural disasters, health crises, government decisions, major transportation disruptions, acts of terrorism, and any other unforeseeable, irresistible event beyond the control of the Parties.

SBL undertakes to notify the Client as soon as possible of any force majeure event affecting the performance of the Program and to minimise its consequences to the extent possible. If the force majeure event persists for more than 30 consecutive days, either Party may terminate the Contract. In such case, SBL will reimburse sums paid for services not yet delivered, net of costs already incurred.

 

ARTICLE 16 — CONFIDENTIALITY

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16.1 SBL’s obligations

Saint-Barth Longevity undertakes to keep confidential all information communicated by the Client in the context of the Programs, including health data, personal objectives, identity and any other sensitive information. This obligation of confidentiality persists indefinitely after the end of the Program.

Neither party shall disclose, directly or indirectly, the participation of the Client in a Program, without the prior written consent of the other Party. This includes any reference in marketing materials, social media, press communications or testimonials.

16.2 Client’s obligations

The Client undertakes to keep confidential the detailed content of the protocols, methods, reports and proprietary documents communicated by SBL during the Program. The Client may not reproduce, share or commercially exploit such content without the express prior written consent of Saint-Barth Longevity.

The Client may share their personal report and recommendations for strictly personal or medical follow-up purposes (e.g. with their treating physician) without requiring SBL’s consent.

 

ARTICLE 17 — LANGUAGE OF THE CONTRACT

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These GTC are drawn up in both French and English. In the event of any inconsistency or dispute as to interpretation, the French version shall prevail and be deemed the reference version. The English version is provided for information purposes only.

 

ARTICLE 18 — APPLICABLE LAW AND JURISDICTION

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These GTC are governed by French law, applicable in Saint-Barthélemy as a French overseas collectivity.

In the event of a dispute arising from the interpretation, validity or performance of the Contract or these GTC, the Parties shall first endeavour to resolve it amicably within 30 days of written notification of the dispute. To that end, the Client may have recourse to the consumer mediator designated by SBL, whose contact details are available upon request, or to any other agreed mediation service. Mediation is a prerequisite to any legal proceedings, unless either Party considers that urgent interim measures are required.

Failing amicable resolution within the 30-day period, the dispute shall be submitted to the exclusive and irrevocable jurisdiction of the Tribunal Judiciaire de Basse-Terre (Guadeloupe, France), to the exclusion of any other court, regardless of the place of performance of the services, the domicile of the Client or the nationality of the parties. This exclusive jurisdiction clause applies even in cases involving multiple defendants or third-party claims.

Exception: where mandatory consumer protection rules applicable in the Client’s country of residence preclude application of this clause, such rules shall prevail only to the extent strictly required for compliance.

 

ARTICLE 19 — MISCELLANEOUS

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If any provision of these GTC is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced, to the extent possible, by a valid provision that most closely reflects the original intent.

The fact that SBL does not invoke any provision of these GTC at any time shall not be construed as a waiver of the right to invoke it subsequently.

These GTC constitute, together with the Contract and the signed quotation, the entire agreement between the Parties with respect to the subject matter hereof, and supersede all prior agreements, representations and understandings.