General terms
of conditions of sale and use

PREAMBLE

Saint-Barth Longevity SAS offers in Saint-Barthélemy exclusive longevity and wellness programs combining longevity assessments, regenerative practices, wellness activities and personalized support.

By booking a program or an assessment, the Client acknowledges having read and unconditionally accepted these General Terms and Conditions of Sale and Use (the “GTC”).

ARTICLE 1 – PURPOSE

Definitions (capitalized terms)

• Saint-Barth Longevity: has the meaning given to it in the presentation of the Parties.

• GTC: means these General Terms and Conditions of Sale and Use.

• Personal Data: means any information relating to an identified or identifiable natural person.

• Parties: has the meaning given to it in the presentation of the Parties.

• Professional(s): means independent healthcare professionals, paramedical professionals, healthcare facilities and service providers who may be involved in the provision of services.

• Client / Participant: any person booking or taking part in a program or an assessment.

• Programs: pre-stay services and 3, 5, 7 or 14-day (or tailor-made) stays combining life diagnostics, Inside/Outside activities and post-stay follow-up, as described in the journeys and specified in the quotation.

• Stay: the period during which the chosen Program takes place, including, depending on the offer, treatments, nutrition and support.

• Force majeure: an unforeseeable, irresistible event beyond the control of the Parties.

ARTICLE 2 – SCOPE

These GTC govern the conditions of sale, performance, organisation and follow-up of the longevity Programs and assessments offered by Saint-Barth Longevity, whether they are booked directly, via a hotel partner, a concierge service or by any other means validated by Saint-Barth Longevity.

a) Role of Saint-Barth Longevity

The role of Saint-Barth Longevity is strictly limited to the proposal, organisation, coordination and delivery of wellness, longevity and lifestyle optimisation services, under the conditions set out in these GTC.

Nature of the services provided by Saint-Barth Longevity

Saint-Barth Longevity provides wellness, longevity and lifestyle optimisation services, including in particular:

• The organisation of stays comprising personalized support, wellness activities, non-medical regenerative therapies, and lifestyle optimisation;

• The administrative and logistical coordination of services performed by independent Professionals;

• The analysis of life questionnaires, daily habits, personal objectives and longevity factors;

• The provision of a structured program combining non-medical assessments, physical activities, recovery practices, nutrition and wellness treatments.

Saint-Barth Longevity:

• Is not a healthcare professional,

• Is not a healthcare facility,

• Does not perform any medical or paramedical act,

• Does not make any diagnosis and does not prescribe any treatment,

• Does not, under any circumstances, replace doctors or healthcare professionals.

Any medical intervention, service, analysis or recommendation falls exclusively within the remit of independent healthcare Professionals with whom the User may be put in contact.

b) Independence of the Professionals

The Professionals (doctors, nurses, laboratories, imaging centres, therapists, etc.) with whom Saint-Barth Longevity puts the User in contact:

• Work in a completely independent manner,

• Are not subject to any relationship of subordination with Saint-Barth Longevity,

• Bear sole and full responsibility for their acts, services, decisions and reports.

The acts performed by doctors within the framework of the Service are voluntary, free and independent, and subject only to the ethical rules applicable to them. Under no circumstances can they incur the liability of Saint-Barth Longevity.

c) Availability of the Professionals

The Professionals remain free to manage their own:

• schedules,

• availability,

• and patient base.

Consequently, Saint-Barth Longevity:

• Does not guarantee the availability of any Professional,

• Cannot be held liable for any unavailability, postponement or cancellation at the initiative of a Professional,

• Does not guarantee that a service will be performed within a given timeframe.

f) Authorisation for coordination and data management

As part of the Services, the User expressly authorises Saint-Barth Longevity to:

• Schedule appointments on their behalf with the Professionals;

• Use their personal data strictly as necessary for the coordination of services;

• Request, in their name and on their behalf, any document or information required to implement the services.

The User also authorises Saint-Barth Longevity to transmit, when instructed by a Professional, certain documents or information concerning them.

It is expressly recalled that:

• Medical documents must be sent directly to the User and/or to the Professional,

• Saint-Barth Longevity is not intended to keep, store or archive such documents,

• Saint-Barth Longevity does not in any way ensure their retention or accuracy,

• Saint-Barth Longevity acts solely in administrative coordination, without any medical processing.

This clause expressly protects Saint-Barth Longevity (SBL) from the risks associated with storing health data (GDPR).

g) No emergency care

The Services offered by Saint-Barth Longevity:

• Are not suitable for the management of medical emergencies,

• Do not address situations requiring immediate care,

• Do not constitute an emergency service or a primary medical care service.

In the event of an emergency or suspected emergency, it is the User’s responsibility to:

• Immediately contact the emergency services,

• Go to the nearest emergency department, or

• Contact their attending physician.

It is up to the User to assess the seriousness of their situation and take appropriate action.

ARTICLE 3 – BOOKING CONDITIONS

Any booking becomes firm after:

• Validation of the quotation,

• Payment of a 30% deposit, and

• Electronic signature or written acceptance of these GTC.

The balance must be paid before the start of the part of the program carried out during the Stay.

ARTICLE 4 – PRICES AND PAYMENT

Prices are indicated in euros and/or US dollars. Payments are accepted by bank transfer or international credit card. The applicable exchange rate is the one published by the Banque de France on the date of the transaction.

ARTICLE 5 – CANCELLATION AND POSTPONEMENT

• Cancellation ≥ 14 days before arrival: 70% refund.

• Cancellation < 7 days before arrival: no refund, but one free postponement is possible, subject to availability.

Cases of force majeure suspend performance without penalty.

ARTICLE 6 – DESCRIPTION OF THE PROGRAMS

The Programs do not in any way replace medical follow-up, do not constitute medical acts and are not intended to diagnose, treat or cure any disease.

Some services included in the Programs may, for operational, safety or weather-related reasons, due to the unavailability of an intervening party, an identified contraindication or professional assessment, be adjusted, modified or replaced by equivalent services or services of comparable value. Such adjustments do not give rise to any right to refund, compensation or reduction, provided that the overall quality of the Program is maintained.

The schedule provided to the Client is given for information purposes only. It is subject to change without notice and without financial compensation.

Only the Contract, these GTC, the signed quotation and the personalized documents sent to the Client are binding. In the event of any inconsistency, these documents prevail over any commercial material or general descriptive content.

ARTICLE 7 – MEDICAL CONDITIONS AND PRIOR CONSENT

Before the start of the Program, the Client undertakes to complete, accurately, fully and truthfully, a lifestyle questionnaire and a medical questionnaire, and to provide any information useful for the personalisation and safe execution of the Program.

The Client acknowledges that the quality, suitability and safety of the Program depend directly on the information provided and that, consequently, they remain solely responsible for any failure, omission or inaccuracy in such information.

The Client expressly acknowledges that the Programs offered by Saint-Barth Longevity are preventive, wellness, longevity and lifestyle optimisation Programs, and that they:

• Do not constitute medical acts,

• Do not in any way replace a medical consultation,

• Do not substitute any medical treatment, whether acute, chronic, specialised or emergency,

• Are not intended to diagnose, treat, prevent or cure any disease,

• Do not address emergency situations requiring immediate care.

The Client remains solely responsible for the accuracy of the information provided.

ARTICLE 8 – LIABILITY AND GENERAL OBLIGATIONS OF THE PARTIES

1. Obligations and role of Saint-Barth Longevity

Saint-Barth Longevity acts exclusively as designer, organiser and administrative and logistical coordinator of wellness, longevity and lifestyle optimisation programs. It is bound by an obligation of means and not of result.

2. Liability of independent Professionals

The following acts are carried out exclusively under the full responsibility of duly authorised Professionals:

• Blood, urine or other samples,

• Biological analyses,

• Radiological examinations (CT scan, MRI, ultrasound, etc.),

• Medical or paramedical consultations,

• Aesthetic, therapeutic or wellness treatments.

Each Professional bears sole responsibility for their acts, decisions, analyses, interpretations and reports, in accordance with their legal and ethical obligations.

3. Exclusions of liability of Saint-Barth Longevity

Given the limited role of SBL, the company cannot be held liable for:

• Any error, complication, side effect, incident or consequence linked to a medical, biological, paramedical, aesthetic or wellness act,

• Any delay, cancellation, unavailability or modification decided by a Professional,

• The performance, interpretation or transmission of samples, analyses or imaging examinations,

• Transport, travel, transfers or access to the places where the services are provided,

• Any medical, paramedical or emergency expenses.

4. Client’s obligations

The Client undertakes in particular to:

• Provide accurate, complete and truthful information in the questionnaires,

• Attend scheduled appointments,

• Sign the necessary consents with the Professionals,

• Pay all invoices due.